Factors affecting VNPT employees' loyalty in Dong Nai province.

Abstract: The aim of the study carried out from January 2023 to June 2023 is to determine factors affecting the loyalty of VNPT employees in Dong Nai province . In the survey, 202 questionnaires were distributed, 192 of which were valid. Both he qualitative and quantitative methods were applied. After evaluating the scale's reliability through Cronbach's Alpha coefficient and exploratory factor analysis EFA, the research results show that there are 5 factors affecting loyalty. Five factors are ranked in order of priority according to the standardized regression coefficient, including (1) Leadership relationship, (2) Suitable work, (3) working conditions, (4) salary and benefits; (5) training and development. Based on the results of running multiple linear regression, the authors proposed managerial implications to improve the loyalty of VNPT employees in Dong Nai province in the coming time. 

Keywords: Loyalty, employees, leadership relationships; training and development, VNPT.

Authors: Nguyen Thi Bach Tuuyet, Nguyen Thi Tuoi, Hoang Thi Quynh Anh (2024).

Journal of science of Lac Hong University; ISSN:  2525 - 2186; No.16, 2024; page 45 - page 49.